Administrative Roles

Our administrative team keeps everything running smoothly behind the scenes — from coordinating caregiver schedules and supporting client intake to managing records and handling day-to-day communications. If you're organized, people-focused, and thrive in a fast-paced environment where your work directly supports a compassionate mission, we'd love to hear from you. We have a range of administrative positions available, from intake coordinators and scheduling specialists to billing support and office managers.

Responsibilities

• Coordinate caregiver scheduling to ensure consistent, reliable coverage for all clients
• Support the client intake and onboarding process, including gathering information and communicating with families
• Answer phones and respond to inquiries from clients, families, and referral partners with professionalism and warmth
• Maintain accurate client and employee records in compliance with agency and state requirements
• Assist with billing, authorizations, and documentation for insurance or Medicaid claims
• Communicate updates and schedule changes to caregivers, nurses, and supervisors
• Provide general office support including filing, data entry, and supply management

Qualifications

• High school diploma or GED required; associate's or bachelor's degree in business, healthcare administration, or related field preferred
• Prior experience in healthcare, home health, or social services administration strongly preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning scheduling or EHR platforms
• Excellent organizational, communication, and multitasking skills
• Empathetic, professional phone manner and strong customer service orientation
• Ability to handle sensitive and confidential information with discretion